CTS Factsheet

Setting up a mailbox on an iPhone or iPad

How do I set up a Mail Lite, Mail Extra, Starter, StarterPlus, Standard or Advanced mailbox on an iPhone or iPad?

 

 

Access your mailbox settings

Step 1

Tap the Settings icon.

Step 2

Scroll down and press Accounts & Passwords.

Accounts and passwords

Step 3

Press Add Account.

Add Account

Step 4

Press Other.

Other

Step 5

Press Add Mail Account.

Add mail accounts

Step 6

Enter the following information and press Next:

  • Name: Enter your name. People will see this when you send them an email from your device.
  • Email: Enter the full email address you are setting up. For example ralph@ralphsdomainname.com.
  • Password: Enter your mailbox password.
  • Description: Enter an optional description to help you identify this mailbox.

Name, Email, Password, and Description

Step 7

When using a mobile device, we recommend using IMAP.  This will give you greater flexibility sharing information between your various devices.  You should now be able to enter your various email server settings, and the screen will look similar to this:

IMAP Tab

Incoming mail server

Lets now enter the INCOMING MAIL SERVER settings.  These settings control your ability to receive email on your device.

  • Change your Host Name to mail.livemail.co.uk.
  • Enter the email address, e.g. ralph@ralphsdomainname.com, for the Username.
  • Enter the Password will be the same you entered earlier.

Inbound PW

Outgoing mail server

Lets now enter the OUTGOING MAIL SERVER settings.  These settings control your ability to send email from your device.

  • Enter smtp.livemail.co.uk as your Host Name.
  • Enter the email address, e.g. ralph@ralphsdomainname.com, for the Username.
  • Enter the Password.

Outbound PW

and finally…

Press Next

Your device will then Verify the settings.  This can take a couple of minutes.

Verify

Once everything has been verified, press the Save button to save your new account.

Save

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